Increased Error Rates

Incident Report for US Tax Court

Resolved

This incident has been resolved. We are continuing to monitor the application. Document service and uploading is operational.

Posted Apr 22, 2024 - 12:31 EDT

Monitoring

A fix has been implemented and we are monitoring the status. Document uploading and service should be fully restored. We will send our next update at 12:30pm EDT

Posted Apr 22, 2024 - 12:14 EDT

Identified

We are observing increased error rates in DAWSON with users uploading documents and completing document service. We are implementing a fix to restore service, which will require users to log out and log back into DAWSON. We will provide another update at 12:00pm EDT.

Posted Apr 22, 2024 - 11:09 EDT

This incident affected: DAWSON.