Document generation is failing

Incident Report for US Tax Court

Resolved

This incident has been resolved as of 12:57pm Eastern. We have isolated the issue to a certain set of documents generated on one server, and we are working to ensure that all documents have been properly generated and served on any affected cases.

Posted Feb 13, 2023 - 14:56 EST

Monitoring

We believe this issue is resolved, and we are monitoring DAWSON's activity to ensure that document generation is working properly.

Posted Feb 13, 2023 - 13:41 EST

Investigating

We have observed an increased error rate in the service that generates documents. We are currently investigating this issue. This may be affecting service.

Posted Feb 13, 2023 - 13:12 EST

This incident affected: DAWSON.